FAQ

Most orders are processed within 3 business days. Shipping and delivery times are varied, and you can expect your product in 7-21 days. Tracking information gets sent to your email after your order is shipped.

We offer a 100% money-back guarantee. If you are not satisfied, please let us know within 30 days, and we will help you with our free returns and exchanges. We pay the return shipping. Your satisfaction is our top priority!

If you want to return your item, please email us and we will provide instructions on how to return your item to get 100% of your money back. Email: support@fitwellcompany.com

Every order comes with door-to-door tracking, and we fulfill and ship packages daily. We will email tracking information once your order has shipped. This usually takes place within 3 days after your order.

The price you see is your total cost; there are no additional customs taxes or fees.

Worldwide shipping is available. Free shipping is available in the USA, United Kingdom, Canada, Australia, and New Zealand.

Most orders are processed within 3 business days. Shipping and delivery times are varied, and you can expect your product in 7-21 days.

If there is a delay in delivery, we will notify you promptly. Please note, delivery times are not within our control.

Returns:

We offer, no hassle 100% refunds in the event that you want to return your item(s).

If you want to return your item please email us and we will provide instructions on how to return your item to get 100% of your money back. Email: support@fitwellcompany.com

You have 30 days from the date of purchase to request a refund. After 30 days, we’re unable to process refunds

Exchange

If you would like to do an exchange, please email us at support@fitwellcompany.com

We want you to be fully satisfied with every item you purchase. We guarantee that our merchandise is free of manufacturing defects and will accept any defective item for a full refund or exchange within 30 days of purchase. We offer a 30-day, 100% Satisfaction Guarantee for items returned to us in perfect, resalable condition, complete with original packaging and tags attached.